Candidates often feel let down by recruiters when they have a history with the agency and/or the consultant. "I sent them my CV and I never even got a single call about a job".
In some cases this is indeed purely bad customer service, though in many cases I think there's very a willingness to help but a lack of ability to do so.
Recruitment tends to be very much a client driven business. By that I mean we go out and search for what the client is looking for, and thus I am somewhat limited in terms of what I can put in front of my candidates. Even if I reckon you're the best Red Hat Engineer in town, unless one of my clients wants to hire a Linux Engineer, I probably won't be able to help.
And even if I do have a Linux role on, I'm still going to go to market and try find the best three Linux guys I can find. Obviously you'll have a head start given you're known to us, but that doesn't guarantee you'll make the shortlist.
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